Management information is central to our approach to servicing. We capture and utilise
comprehensive data on a continuous basis to evaluate the performance of the loans
and portfolios we manage, as well as to review the level and quality of activity
we employ to service portfolios.
Use of Management Information is cultural within the business. An extensive and
comprehensive range of key performance indicators and monthly reports are used to
manage processes on a daily basis including, but not exclusively, covering collections,
loss mitigation, litigation and properties in possession processes, customer services,
payment processing and corporate areas. Rich and accurate, the data and reporting
we give to clients provides them with a unique insight into the performance of their
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data & analytics
The accuracy and robustness of our data, reporting capability, an...
We excel at servicing specialist and higher risk mortgage loans. ...
Acenden is the highest Fitch rated residential mortgage 'full ser...