Acenden is a full service, residential first and second charge mortgage servicing specialist operating in the UK and Ireland.
your mortgage

loss mitigation

Where traditional cure strategies are not appropriate, we have implemented a suite of options, aimed at keeping borrowers in their homes, whilst minimising losses.

We were the first third party mortgage servicer in the UK to establish a loss mitigation team in early 2008 to review and implement a variety of loss mitigation techniques, from loan modifications to assisted sales. We are a highly experienced UK based servicer in deploying these alternative strategies where more traditional methods prove to be ineffective or inappropriate.

We begin by obtaining a detailed income and expenditure analysis from the customer and assessing the current valuation of the property. We then conduct an initial assessment of the available strategies and possible outcomes that may be available, using proprietary software, customised to each client's standards and requirements. Where loan modification strategies are identified as appropriate, we work with our clients and customers to deliver a transparent and fair solution for all parties. Acenden Mortgage Servicing Solutions

If you are a borrower, please click here to visit our customer website.

data & analytics

The accuracy and robustness of our data, reporting capability, an...
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special servicing

We excel at servicing specialist and higher risk mortgage loans. ...
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ratings agencies

Acenden is the highest Fitch rated residential mortgage 'full ser...
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