about us
As the designated servicer of your mortgage, appointed by your lender, Acenden Limited
(Acenden) will try to help you where it can.
Acenden’s dedicated team is available to assist with a number of aspects of your
mortgage, including:
- Issuing annual statements
- Redemption statements
- Sale of your property
- Deeds of postponement
- Permission to let
- Changes to your contact details
- Processing payments
- Addressing payment difficulties
Our website contains information and tools to make it easier for you to manage a
range of day to day tasks connected to your mortgage. It also contains links to
external organisations that can provide you with information to help you manage
your money.